Assistance
24/7 Support Service
At High Tech Marine, we are committed to ensuring maximum customer satisfaction not only through the quality of our products but also through continuous support service. We offer 24/7 support anywhere in the world. We are always ready to intervene to resolve any issues and ensure that your experience at sea is always perfect
Global Support
No matter where you are, our support team is available to provide technical assistance, repairs, and advice. Thanks to a global network of partners and qualified technicians, we can respond quickly and effectively to any support request.
Warranty Duration
The warranty duration varies depending on the type of vessel and specific components. Every vessel produced by High Tech Marine is covered by a warranty that ensures your peace of mind and investment protection.
Our warranty include:
Standard Warranties: Every vessel is covered by a minimum warranty ranging from 2 to 5 years, depending on the specific vessel.
Extended Warranties: For certain categories of vessels and components, we offer extended warranties that can last up to 10 years.
Warranty Terms and Conditions
The warranty terms and conditions are clear and transparent, specifying what is covered and the procedures for intervention.
Warranties include:
Component Coverage: Includes engines, hulls, tubes, and electronic systems.
Routine and Major Maintenance: Coverage for interventions needed to keep the vessel in optimal operating condition.
Technical Support: Phone and online assistance to quickly resolve any technical issues.
How to Request Assistance
Requesting assistance from High Tech Marine is simple and quick.
Here’s how you can contact us:
Phone: Our support number is available 24/7 to respond immediately to your calls.
Email: Send a detailed description of the issue, and our team will respond promptly.
Commitment to Quality
Our commitment to quality does not end with the delivery of the vessel. With High Tech Marine's support service, you can navigate with the assurance that you always have the support of experts ready to assist you. We continuously invest in training and updates for our technical staff, ensuring that every intervention is carried out with expertise and professionalism.